CloseUp® System Custom Profiling Software

Welcome to the CloseUp® System profiling software download page!

Creating a custom profile for your instrument is an integral part of the CloseUp® System experience. It’s a quick and easy process, and the software walks you through every step. Even for violin, viola and cello which have a universal profile available, creating a custom profile will improve the sound of the CloseUp® System.

Choose Mac or Windows below depending on which type of computer you have, and follow the steps listed to profile your CloseUp® System for your authentic acoustic sound!

Mac

Create a custom profile for your instrument quickly and easily by following the steps below:

  1.  Download the CloseUp® System Software for Mac
  2. Double-Click the downloaded zip () file to unzip it. Some browsers will have already done this step for you.
  3. Drag the CloseUp System app to your Applications folder (or any other location you prefer).
  4. Double-click the CloseUp System app to launch it (this can take as long as a minute).
  5. Follow the on-screen instructions to profile your CloseUp® System for your authentic acoustic sound!

Requires MacOS 10.7 or newer

Windows

Create a custom profile for your instrument quickly and easily by following the steps below:

  1.  Download the CloseUp® System Software for Windows.
  2. Double-click the downloaded zip () file to open it – if your browser has not already done that for you.
  3. Double-click the installer and follow the instructions to install the CloseUp® System Software.
  4. Connect your CloseUp® System processor box to your computer with the USB cable and slide the power switch to the USB position.
  5. Follow any on-screen prompts you may see to allow Windows to install drivers for the CloseUp® System.
  6. Right-click the Speaker () icon in your taskbar and choose “Playback Devices”. A window will open. In this window make sure that your computer speakers (or whichever audio device you normally use) is set as “Default” so you can hear the instructional videos in the software. If the CloseUp® System is set as default, select your normal audio device and click the “Default” button. Close this window.
  7. Find “CloseUp System” in your Start () Menu and click it to launch the software (it can take as long as a minute to launch).
  8. Follow the on-screen instructions to profile your CloseUp® System for your authentic acoustic sound!

Requires Windows 7 or newer

Note: Also see  Important Notes for Windows Users for a few more tips.

Having trouble? Contact us – we’re happy to help!

CloseUp® System User Guide

 

 Download the CloseUp® System User Guide (PDF)

This in-depth document describes all the features of the CloseUp® System and will help you become an expert.

Guitarists: see the User Guide Addendum for Guitar 2017-11-21 to learn about recent improvements to the guitar mic attachment.

Also see  Important Notes for Windows Users for a few more tips.